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  Windows 10 64-bit : SA-SAMS Spread 6.0.57
Posted by: SarelK - 09-26-2016, 04:05 PM - Forum: Microsoft Windows Support - No Replies

A tiny, but frustrating problem that I encountered on Windows 10 64-bit when saving SBA Results, that seemingly only crept in after installing the SA-SAMS Spread 6.0.57:

Problem Symptoms:
Once I started loading or saving SBA results (12.3) through the network, I found that I could do nothing else on my computer, without having to wait several seconds for each action to load, i.e. difficulty multi-tasking in Windows, waiting about 25 seconds for each character I typed into MS Word to display onscreen, etc.  This prevailed until such time that the action on SA-SAMS was finalised - then everything returned to normal, until the next SBA action was undertaken.  System diagnostics confirmed that CPU, RAM, Disk and Network utilisation were well within bounds (lower than 50%) under load, during the process.

Researching the rationale behind Microsoft implementing the two folder sets for 64-bit and 32-bit operating systems, without going into too many technical details, brought me to the conclusion that:

(a) in the instance of some 32-bit applications, as long as there aren't any conflicting executable or dll files,  it really doesn't matter whether the program is installed to the 32-bit or 64-bit folder set, and

(b) it is purely a more convenient way of separating 32-bit and 64-bit applications and their requirements in terms of executable and dll files, instead of having each program dictate for itself and keep track of where its 64-bit or 32-bit versions of files are to be kept, upon installation.

The solution that worked for me:

1. Uninstall the SA-SAMS Spread Grid 6.0.57

2. Uninstall SA-SAMS

3. Reinstall SA-SAMS (first time installation). Important: instead of installing SA-SAMS to the C:\Program Files (x86)\EdusolSAMS folder (for 32-bit applications), install to C:\Program Files\EdusolSAMS (64-bit applications folder).  

4. Reinstall the SA-SAMS Spread Grid 6.0.57

5. Install the latest SA-SAMS Patch.

Everything should be good after this.  I am not saying that this is a clear-cut solution, but I simulated the problem by uninstalling and reverting to the (x86) folder, and back, two times after. I hope this can help somebody out there.

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  Introduction : HamelNursee
Posted by: HamelNursee - 09-26-2016, 12:39 PM - Forum: Introduce Yourself - Replies (1)

Hi guys 
Im Hamel

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  What is Thutong and how do I access it?
Posted by: SarelK - 09-26-2016, 09:24 AM - Forum: FAQ & Tutorials - Replies (3)

1. Purpose:

The Thutong South African Education Portal is used to deliver information to South African Schools under the following main headings/topics:

1.1 Curriculum and Examination
1.2 Professional Development
1.3 Education Administration
1.4 Education Management.

2. How do I access Thutong?

2.1 Open http://www.thutong.doe.gov.za in your web browser
Note: You do not need to be registered to access the resources.

3. Where can you find resources related to SA-SAMS on Thutong?

3.1 Open http://www.thutong.doe.gov.za in your web browser.

3.2 Click Education Administration

3.3 Here you will find the following:

3.3.1 Contact details for your SA-SAMS Provincial Help Desk, as well as the National Help Desk

3.3.2 SA-SAMS Installation File (for first time installation of SA-SAMS)

3.3.3 Latest versions (SA-SAMS and other utilities/tools)

3.3.4 Information on New SA-SAMS Modules, Tips and Guides

3.3.5 SA-SAMS Version Changes (what changed from the previous version to the latest iteration)

3.3.6 SA-SAMS Gallery (animated GIF files with photos and PDF files concerning training, as well as other events)

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  Problems placing a school logo on General Settings (1.16)
Posted by: DBE SA-SAMS - 09-26-2016, 07:24 AM - Forum: 1. General School Information - Replies (4)

General settings (1.16) greyed out due to the following:
1. This function is only activated if the db is on a PC. Copy the db from network place on PC and insert the logo - replace copy now on network.
2. If your database in not on the default folder, which is the data folder of your SA-SAMS,  1.16 will be greyed out. To fix , you have to place it back on the default folder - changing the setting - then put it back to the preferred location.

Edited by SarelK on 2016/09/26 (09:58) - Moved from 12. Curriculum Related Data Section to this Section.

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  Windows 10 Install: HRESULT -2147010895 Error
Posted by: SarelK - 09-16-2016, 12:25 PM - Forum: Free State : Errors, Omissions & Submissions Utility - Replies (4)

I am not sure if other schools in the country use a similar tool, but this is specific to the EOS (Errors, Omissions and Submissions) Tool developed by Free State EMIS and used by schools in the province to (a) check for errors and omissions in the school's SA-SAMS database and (b) for the online submission of the database to the Free State Provincial EMIS Data Warehouse.

On Windows 10 (32-bit and 64-bit), you may encounter the following error message during installation of the tool:
"Module C:\Program Files (x86)\Common Files\Business Objects\2.7\bin\ExportModeller.dll failed to register. HRESULT -2147010895. Contact your support personnel."

1. Terminate and allow the roll-back (undoing) of the installation.
2. Download and install the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) from here.

Note, in context:
Although x86 denotes a 32-bit Operating System and x64 denotes a 64-bit Operating System, since SA-SAMS is currently not being developed natively for 64-bit Windows Operating Systems, the 32-bit version of the Microsoft Visual C++ Redistributable Package is required.

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  Monthly Attendance Summary
Posted by: HLASE - 09-14-2016, 03:17 PM - Forum: 3. Learner and Parent Information - Replies (1)

Can we suggest the printout for monthly learner attendance summary as in 2.16 since we have the weekly and Quarterly attendance available

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  Reinstating of Subjects
Posted by: Vincent - 09-13-2016, 09:19 PM - Forum: 12. Curriculum Related Data - Replies (3)

Good day! A certain school has asked me to help them on an issue where subjects are archived and they want to reinstate the subjects.
How do I help them?

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  Resolved: Capturing Marks over Network returns an error
Posted by: nilesh - 09-06-2016, 07:45 AM - Forum: 12. Curriculum Related Data - Replies (2)

good day.

i urgently need assistance.
i have linked 5 computers to a server. on the server, where the database is located i do not have a problem. however on the computers that are on the network there is a issue. the problem is when to try to enter marks it gives an error. the error is with the change color routine. it gives the error about five times, then a run time error occurs and then sasams closes.

can anyone please assist me.
i am running version 16.1.1.

kind regards.
Windsor Secondary- Ladysmith-KZN

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Information SA-SAMS Patch 16.1.1 Released: 28 July 2016
Posted by: SarelK - 08-19-2016, 10:56 AM - Forum: News and Announcements - No Replies

I do apologise for the late write-up on this.

SA-SAMS Patch 16.1.1
Updated: 28 July 2016
Size: 15.6 MB

This patch contains the following changes:
The following have already been included in the prior, Patch 16.1.0 release notes:

  1. Life Sciences Gr. 10 & 11: number of tasks in Term 4 was corrected.
  2. Gr. 6 Life Skills task description corrected: Creative Arts (CAT) and not Personal and Social Wellbeing.
  3. Learner Transfer Card (3.1.15) updated to be similar to Provisional Transfer Form.
  4. Mail Merge 6.1 updated to run on all MS Office versions.
  5. Learner Profile (3.1.1 and 3.4): Medical Condition Profile added on Medical Information.
  6. New filter options on Mark and Promotion Schedules to show only learners in hostels, previous year’s progressed and grade repeat learners.
New in terms of the Patch 16.1.1 release notes:
  1. Kaspersky Antivirus Software false positive was fixed.
Please remember to make regular Backups of your SA-SAMS and School Library Module databases.

Download the Patch here

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Photo Trouble Extracting Patch 16.1.1 (WinRAR Archive)
Posted by: Eddie - 08-04-2016, 08:21 AM - Forum: General Support - Replies (1)

i cannot install this patch and my workstation is working normally, any one experiencing this?

Moderated by SarelK: 2016/08/19: Moved thread here from News and Announcements.

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